Cancellation Policy
Last Updated: June 1, 2026
At Calzoro, we understand that you may need to modify or cancel an order after placing it. This Cancellation Policy outlines the conditions under which cancellations are accepted.
1. Order Cancellation
Customers may request cancellation of an order before it has been processed or shipped.
If your order has not yet been dispatched, we will make every effort to cancel it and provide a full refund.
2. Cancellation Request Process
To request an order cancellation, please contact our customer support team as soon as possible with:
- Your Order Number
- Full Name
- Contact Information
- Reason for Cancellation (optional)
Cancellation requests can be submitted through:
Email: contact@calzoro.com
Phone: +91 98188 05835
3. Orders Already Shipped
Once an order has been dispatched from our warehouse, it cannot be cancelled.
If you no longer wish to keep the product, you may initiate a return after delivery in accordance with our Return & Refund Policy.
4. Refund for Cancelled Orders
For successfully cancelled orders:
- A full refund will be issued to the original payment method.
- Refunds are typically processed within 5–10 business days after cancellation approval.
- Processing times may vary depending on your bank, card issuer, or payment provider.
5. Cancellation by Calzoro
Calzoro reserves the right to cancel any order under certain circumstances, including but not limited to:
- Product unavailability
- Pricing or product information errors
- Payment authorization failure
- Suspected fraudulent transactions
- Violation of our Terms & Conditions
If Calzoro cancels an order, customers will be notified promptly and a full refund will be issued where applicable.
6. Changes to Orders
If you need to change your shipping address, contact information, size, or product selection after placing an order, please contact us immediately.
While we will do our best to accommodate changes, modifications cannot be guaranteed once order processing has begun.
7. Contact Us
For questions regarding order cancellations, please contact:
Calzoro
Email: contact@calzoro.com
Phone: +91 98188 05835
Address:
B-25, Vibhuti Khand,
Gomti Nagar,
Lucknow, Uttar Pradesh 226010, India
